Question 1

What is included with a new bike purchase from Danny's Cycles?

Accepted Answer

Every new bike includes a 13-Month Service Plan covering unlimited basic tune-ups and adjustments at any Danny's Cycles location, plus replacement parts and labor if components fail due to manufacturer defects. The shop recommends a 1-month check-up for initial adjustments and a 12-month tune-up before the plan expires.

Question 2

Does Danny's Cycles offer rentals?

Accepted Answer

Yes, the shop offers daily and weekly bike rentals, allowing customers to test a bike before committing to a purchase.

Question 3

What services does Danny's Cycles provide beyond bike sales?

Accepted Answer

The shop offers professional assembly for bikes purchased elsewhere, tune-ups and repairs without appointment necessary, online booking with roundtrip delivery or in-store drop-off starting at $109, and trade-in programs for both used bikes and e-bikes.

Question 4

Can customers upgrade their service plan after purchase?

Accepted Answer

No, the 26-Month Extended Service Plan must be purchased at the time of bike purchase and cannot be added later. This plan doubles coverage to 26 months and includes flat tire insurance.

Question 5

How long has Danny's Cycles been in business?

Accepted Answer

Danny's Cycles was founded in 1967 and has grown to six convenient locations across Connecticut and New York.

Question 6

Does Danny's Cycles offer flat tire protection?

Accepted Answer

Yes, the shop offers Flat Insurance, which covers tube replacements and repair labor; it costs $39.99 when added at purchase for Danny's bikes, or starting at $49.99 for bikes purchased elsewhere, and provides lifetime coverage as long as the customer owns the bike.

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Danny's Cycles - Darien

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