What is the history of Cycle Therapy, and how long has it been serving the Kent community?

Cycle Therapy was formerly known as Mountain Bike Outfitters and has served the Kent community for over 30 years under its previous name. The shop relocated to its current downtown location at 215 West Meeker and rebranded as Cycle Therapy while continuing the same service-focused business model.

What makes Cycle Therapy's approach to bike sales distinctive?

Cycle Therapy offers free tune-ups for life to customers who purchase bikes in-store. This policy reflects the shop's philosophy that service does not end with the sale.

Does Cycle Therapy buy and sell used bikes?

Yes, the shop buys and sells used bicycles, but only name-brand models that meet safety standards. Cycle Therapy does not accept bikes with frame fatigue or heavily degraded components to ensure all bikes leaving the shop are safe for road and trail use.

Can customers walk in for service, or is an appointment required at Cycle Therapy?

The shop welcomes both walk-ins and appointments. Customers are encouraged to call (253) 854-7487 or stop by in person so staff can inspect bikes and troubleshoot issues.