What bike brands does Bike Masters carry?

Bike Masters carries Specialized, Felt, Norco, Yeti, Surly, and Pinarello.

Does Bike Masters offer bike fitting services?

Yes, Bike Masters offers professional bike fit services to help customers feel better on every ride with a bike tailored to their body and riding style.

What is Bike Masters' return and refund policy?

Customers have 14 days to request a refund on parts, accessories, and apparel, and 7 days for bicycles. A 10% restocking fee applies to all refunds, and products must be in new or like-new condition. Sale and closeout items are sold as-is with no returns.

Does Bike Masters offer electric bike test rides?

Yes, the shop invites customers to swing by for a test ride on electric bikes.

Can customers trade in old bikes at Bike Masters?

Yes, Bike Masters offers a Kids' Bike Trade Up program that allows customers to trade in an old bike and ride out on a new one.

What are Bike Masters' shipping options?

Orders over $75 qualify for free shipping on apparel and accessories; all bikes ship for a $100 flat rate. In-store pickup is available for all items and most orders are ready within one business day. Orders typically ship within 3 to 5 business days.