What bike repair and service does Bike Masters offer?

Bike Masters provides expert bike repair and tuning by trained mechanics. The shop also offers bike fit services to help customers find the right position and setup for their riding style and body geometry.

Does Bike Masters have a bike trade-in program?

Yes, Bike Masters offers a Kids' Bike Trade Up program that allows customers to trade in an old bike toward the purchase of a new one.

What is Bike Masters' return policy for bicycles versus other items?

Bicycles have a 7-day return window from purchase, while parts, accessories, and apparel have 14 days. All returns require the product to be in new or like-new condition, and a 10% restocking fee applies. Sale or closeout items are sold as-is and cannot be returned.

Can customers test ride electric bikes at Bike Masters?

Yes, the shop invites customers to swing by for test rides on electric bikes.

How quickly does Bike Masters typically ship orders?

Orders usually ship within 3 to 5 business days of being placed. In-store pickup is available for most orders within one business day, though some items may require additional processing time for transfer or assembly.