Question 1

What products does 1 Up USA specialize in?

Accepted Answer

1 Up USA designs and manufactures bike racks, including hitch racks, roof racks, cargo racks, and moto racks, along with a modular add-on system and accessories like wheel locks and tilt mechanisms. The shop also offers replacement parts to extend the life of its rack systems.

Question 2

Where are 1 Up USA products made?

Accepted Answer

All 1 Up USA products are designed and built in the Midwest, specifically in Southwest Wisconsin. The company emphasizes manufacturing locally as a small business rather than outsourcing production.

Question 3

What materials and design features do 1 Up USA racks use?

Accepted Answer

The racks are constructed from aluminum for lightweight, durable, and rustproof performance. Design features include bent arms that grip only the tires to protect frames and forks, anti-wobble corner expander ball design, and a tilt function for vehicle access when not in use.

Question 4

Can a customer build a custom rack setup with 1 Up USA products?

Accepted Answer

Yes, 1 Up USA offers an add-on and accessory system that allows customers to build modular rack setups tailored to their needs, including additional bike capacity, cargo panels, and security features like wheel locks.

Question 5

Does 1 Up USA offer customer support for selecting and troubleshooting racks?

Accepted Answer

The shop provides a Help Center and a team of human experts available to help customers identify the right rack system, troubleshoot issues, and answer technical questions.

Browse bike shops

1 Up USA

Emery's Cycling, Triathlon & Fitness M. Falls

More bike shops
in Wisconsin.

About

What they offer

Hours

Frequently asked questions

BOONIE'S BIKES

Bicycloe Doctor Nordic Ski Shop

Pete's Garage

Green Bay Bicycle Collective

Wheel & Sprocket