Question 1

What bikes can be demo ridden at the Xtracycle Mill Valley location?

Accepted Answer

Customers can demo the full line-up of Xtracycle cargo bikes at the flagship store. The shop also offers demo rides of Priority Bicycles' Adventure collection, including the 600 series (600, ADX, and HXT), Gemini, Continuum, current eClassic+ and eCoast e-bikes, and Start models. Demo inventory varies, so calling ahead at (415) 326-9717 is recommended to confirm availability.

Question 2

How long does bike service typically take at Xtracycle's Mill Valley location?

Accepted Answer

The shop expects a minimum turnaround of 24-48 hours for service. If replacement parts are required, the repair may take longer. Same-day service is not available, though loaner bikes may be available in limited cases upon request.

Question 3

Does Xtracycle have locations outside of the Bay Area?

Accepted Answer

In addition to the Mill Valley flagship store, Xtracycle operates a showroom at Priority Bicycles headquarters in New York City (174 Hudson Street, New York, NY 10013) that is open weekdays 9am-5pm by appointment only.

Question 4

What brands of bikes does the Mill Valley shop specialize in?

Accepted Answer

The flagship store carries Xtracycle cargo bikes and Priority Bicycles, with the location operating as both the Xtracycle Flagship Store and Priority Bicycles Adventure Center. The shop also provides service for both Xtracycle and Priority bikes.

Question 5

How long has Xtracycle been designing and building cargo bikes?

Accepted Answer

Xtracycle has been designing and building family cargo bikes in the San Francisco Bay Area for over 25 years.

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