Question 1

Does Epicenter Cycling offer free test rides and demos?

Accepted Answer

Yes, test rides are always free at Epicenter Cycling. The shop also offers demos with a fee that will be credited toward the purchase price if the customer buys the bike. Staff will fit customers to the bike, ensure comfort, and can accompany riders on test rides if requested.

Question 2

What fitting and setup services does Epicenter Cycling provide?

Accepted Answer

The shop offers bicycle fittings, cleat fittings, saddle sizing, and suspension setup. Staff can also accompany customers on rides to show favorite trails and routes in the area.

Question 3

Does Epicenter Cycling have a trade-in program?

Accepted Answer

Yes, Epicenter Cycling invites customers to trade in their bikes. Interested customers can visit any location or call for details about the trade-in process.

Question 4

What community organizations does Epicenter Cycling support?

Accepted Answer

Epicenter Cycling actively supports local bike advocacy groups including Mountain Bikers of Santa Cruz, Santa Cruz County Cycling Club, Bike Santa Cruz County, Girls Rock Santa Cruz, and Ecology Action. The shop also contributes to bike-related fundraisers, projects, and events in the community.

Question 5

Was Epicenter Cycling founded by locals, and how many locations does it have?

Accepted Answer

Epicenter Cycling was established in 2009 by Santa Cruz locals Shawn and Kazia Wilson. The shop currently operates six locations across the region: Aptos, Santa Cruz, Monterey, Pacifica, Gilroy, and Mill Valley.

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