What is Trek Bicycle Beaver's service turnaround time?

The shop offers 24-hour service turnaround on most jobs for bikes of any brand, with no appointment needed. For larger jobs that may take longer, loaner bikes are available to keep customers riding.

Does Trek Bicycle Beaver offer home delivery and pickup for service?

Yes, the shop provides home bike pickup and drop-off service for repairs. Customers can also have new bikes delivered to their doorstep; geographic limitations may apply.

What financing options are available at Trek Bicycle Beaver?

The shop offers Trek Financing powered by Citizens Pay, with flexible payment plans starting at 0% APR.

Does Trek Bicycle Beaver have a return or exchange policy on new bikes?

The shop offers a 30-day return or exchange guarantee. If a bike doesn't feel right within 30 days of purchase, customers can return it or swap it for a different model.

Does Trek Bicycle Beaver offer any free services to new bike owners?

New bike owners receive a free Level 1 service tune-up within the first 12 months of ownership, which includes brake and gear adjustments and tire inflation.

What other services does Trek Bicycle Beaver provide besides repairs?

The shop offers new bike delivery, free accessory installation, free car rack assembly and installation, bike trade-ins, group rides, clinics, and access to free Ride Line support via the Ride Club app for roadside assistance.