Does The Spoke Shop assemble new bikes before delivery?

Yes. All new bikes arrive unassembled in boxes, and The Spoke Shop spends approximately one hour per bike assembling, tuning, and testing each one at no additional charge before the customer takes it home.

What warranty and follow-up service comes with a new bike purchase?

Every new bike includes a one-year warranty. The shop provides a free first tune-up within the first year, typically due after a few weeks of riding, to address cable stretch, spoke loosening, and other adjustments that may occur during break-in.

How long has The Spoke Shop been in business?

The Spoke Shop has been serving the Billings cycling community for over 50 years, having been established in 1973.

What is The Spoke Shop's approach to bike fitting?

The shop emphasizes proper frame sizing and fit customization for every bike sold, with staff adjusting seat, handlebars, brake levers, and shifters to ensure comfort and safety before the customer rides away.