Question 1

Does The Ride Cafe offer loaner bikes while a repair is being done?

Accepted Answer

Yes. When a repair bill reaches at least $155, the shop provides a complimentary loaner bike so customers can stay mobile during service. Customers who prefer to rent an e-bike while their own bike is in for service receive 20% off e-bike rental rates.

Question 2

What types of bikes and equipment does The Ride Cafe repair beyond standard bicycles?

Accepted Answer

The shop services cargo bikes, electric bikes, scooters, and strollers. Repair and tune-up pricing varies for e-bikes and specialty bikes; customers should call ahead for quotes on non-standard work.

Question 3

Does The Ride Cafe offer bike rental and test rides?

Accepted Answer

Yes. The shop rents Aventon e-bikes and standard bikes for customers interested in trying before buying or needing additional bikes for guests. Test rides are available during open hours or by appointment.

Question 4

What is available at The Ride Cafe's café?

Accepted Answer

The shop serves cold brew coffee, kombucha, non-alcoholic beer, and mocktails while customers wait for bike service.

Question 5

Does The Ride Cafe offer bike delivery?

Accepted Answer

Yes. The shop delivers completed repairs and rentals for $15 within 4 miles for standard bikes, or $25 for e-bikes. Delivery must be requested at the time of drop-off.

Question 6

What is The Ride Cafe's policy on bike storage after repair is completed?

Accepted Answer

Pickups are encouraged promptly after service. A $10 per day storage fee begins on the fourth day after service completion, and a $45 per day fee applies if a loaner bike is kept beyond one business day after the service is done.

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