Question 1

Does The New Wheel offer electric bike test rides?

Accepted Answer

Yes. The shop encourages customers to book a test ride for a one-on-one experience with its electric bike selection. Test rides are available at all three locations: Oakland, San Francisco, and Larkspur Landing (Marin).

Question 2

What services does The New Wheel provide beyond bike sales?

Accepted Answer

The shop offers maintenance and service, service plans, ebike demos, protection plans, ebike insurance, ebike financing, HSA/FSA payments, bicycle trade-ins, and home pick-up and delivery.

Question 3

Does The New Wheel have a best price promise?

Accepted Answer

Yes, the shop advertises a Best Price Promise as part of its service offerings.

Question 4

When did The New Wheel open its Oakland location?

Accepted Answer

The Oakland shop, located in the Oakmore neighborhood, opened in 2022.

Question 5

What makes The New Wheel's mission distinctive?

Accepted Answer

The New Wheel's stated mission is to change transportation in the San Francisco Bay Area and bring good ideas into the lives of people in the community and California as a whole. The shop emphasizes careful selection of technology, top-notch service, and optimism for the future of electric bikes in the region.

Browse bike shops

The New Wheel

The Bikery

More bike shops
in California.

About

Brands carried

What they offer

Hours

Frequently asked questions

The Towne Cycles

Rhythm Bikes

Tip Top Bike Shop

Laurel Cyclery

Uptown Bike Station