Question 1

Does The HUB Bike Shop offer Santa Cruz bike demos?

Accepted Answer

Yes. The HUB operates as a Santa Cruz Experience Center and maintains a curated demo fleet that includes full-suspension bikes, e-bikes, and gravel models. Riders can demo bikes on local Ozark trails rather than in a showroom setting.

Question 2

What are The HUB's rental rates and available models?

Accepted Answer

Daily rental rates are $100 for full-suspension bikes, $115 for gravel e-bikes, and $125 for full-suspension e-bikes. The rental fleet includes models such as the Bullit (e-MTB with Bosch motor), Skitch (gravel e-bike), Nomad (full-suspension), and Vala (full-power e-bike).

Question 3

Does The HUB Bike Shop offer Santa Cruz suspension service and maintenance?

Accepted Answer

The HUB provides service for Santa Cruz bikes, including tune-ups and advanced suspension work. Currently, the service program is focused on maintaining the rental fleet.

Question 4

What is The HUB's connection to the local cycling community?

Accepted Answer

The HUB was founded by Nathan Woodruff, founder of Progressive Trail Design, and operates as a gathering place for cyclists in Bentonville with access to Ozark trails. The shop's model centers on cycling, food, drink, and community connection.

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