Question 1

Does The Fix require appointments, or can customers walk in with bikes that need service?

Accepted Answer

The Fix operates on a walk-in basis with no appointment necessary. Customers can talk with one of the shop's technicians to discuss and determine their service needs on-site.

Question 2

What service packages does The Fix offer for different types of bikes?

Accepted Answer

The Fix offers multiple tiered service packages: the Basic Bike Service ($180+parts), Standard Service ($300+parts), and Full Overhaul ($450+parts) for trail and DJ bikes, plus a dedicated BMX/DJ Fix Service ($65+parts). A Quick-n-Simple Fix ($90+parts) is also available for bikes with less extensive needs, as determined by the shop's mechanic.

Question 3

Does The Fix handle suspension service, and do they work with specialists?

Accepted Answer

The Fix offers in-house suspension pivot service and basic fork/shock maintenance. For full suspension rebuilds, the shop partners with DirtLabs, a local Colorado suspension specialist, and offers 5–15% discounts on DirtLabs work when bundled with The Fix's service packages.

Question 4

What suspension tuning and diagnostics services are available at The Fix?

Accepted Answer

The Fix rents QUARQ ShockWiz units ($50) that allow riders to dial in suspension settings matched to their riding style, with setup provided for both fork and rear shock. The shop also offers baseline suspension setup service ($30) to establish proper initial settings.

Question 5

Can The Fix build custom wheels, and what are the pricing options?

Accepted Answer

The Fix offers wheel building at $100 for labor, with discounts available when rims or hubs are purchased from the shop: $75 labor with rim purchase, or $50 labor when both rim and hub are bought from The Fix.

Question 6

What brands of bikes does The Fix stock?

Accepted Answer

The Fix carries Fit Bike Co, Cult Crew, and Sunday Bikes for BMX; Transition and Specialized for dirt jump bikes; and Specialized and Transition for trail bikes.

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