Question 1

What types of bikes does The Extra Mile repair?

Accepted Answer

The Extra Mile is a full-service bike shop that repairs and maintains all levels of bikes, from kids bikes to carbon fiber road and mountain bikes. The shop's mechanic has years of experience and handles repair and service needs across the full range.

Question 2

Is The Extra Mile certified for e-bike service?

Accepted Answer

Yes, The Extra Mile is a certified Bosch e-bike service shop. The shop offers e-bike tune-ups that include Bosch firmware updates, as well as ala carte services like brake bleeds and flat fixes specific to e-bikes with hub motors.

Question 3

Does The Extra Mile offer bike rentals?

Accepted Answer

The Extra Mile has bike rentals coming soon and is actively building out this offering as part of its services.

Question 4

What is the consignment program at The Extra Mile?

Accepted Answer

The Extra Mile accepts outdoor gear and bicycle consignment, allowing customers to sell lightly used gear and bikes to the shop. This service reduces manufacturing excess and provides the community with lower-priced options for gearing up for outdoor adventures.

Question 5

Does The Extra Mile service winter sports equipment?

Accepted Answer

Yes, the shop hand tunes skis and snowboards, offering hand edge and hot wax service for $45 to help customers prepare for snow season.

Question 6

What is the shop's background and why was it started?

Accepted Answer

The Extra Mile was founded in March 2019 by Dan, who had been an online outdoor gear seller for nearly 20 years and an outdoor adventurer with his family. The shop was created out of a personal need for affordable high-quality gear and a belief in the value of buying and selling used equipment.

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