Question 1

Does Tennessee Valley Bicycles offer custom wheel builds?

Accepted Answer

Yes. The shop specializes in custom wheel builds and takes pride in assembling wheels with the right equipment and proper care. TVB offers free truing for the lifetime of any wheel it builds.

Question 2

What service packages does the shop offer?

Accepted Answer

Tennessee Valley Bicycles offers tiered tune-up packages (Basic Tune-Up at $45, TVB Tune-Up at $95), custom wheel builds, suspension service, and major overhauls. The shop also handles minor adjustments like tube changes, brake and shifting adjustments, and dropper seatpost service, with itemized labor rates available for all installation procedures.

Question 3

Can customers schedule a service appointment or must they walk in?

Accepted Answer

Tennessee Valley Bicycles accepts both scheduled appointments and walk-ins for service. Customers can schedule an appointment or drop by with their bike, and the shop provides free estimates before any work begins.

Question 4

What suspension work does Tennessee Valley Bicycles perform?

Accepted Answer

The shop offers suspension maintenance and service. Pivot service is available for $120, and the shop is equipped to handle suspension component maintenance as part of its full-service repair capabilities.

Question 5

Does the shop sell tools and products for home bike maintenance?

Accepted Answer

Yes. Tennessee Valley Bicycles stocks bike tools, lubricants, cleaning products, and work stands for at-home repairs and maintenance. Customers can shop online and pick up items for free on their next in-store visit.

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