Question 1

What types of bikes does Bear Paw Bikes service?

Accepted Answer

Bear Paw Bikes services mountain, road, gravel, hybrid, and electric bicycles. The shop's maintenance facility is equipped to handle any bicycle type, not just mountain bikes, despite its location next to a mountain biking park.

Question 2

What maintenance packages does Bear Paw Bikes offer?

Accepted Answer

Bear Paw Bikes offers three tiered maintenance packages: Baby Bear ($50) for basic tune-up and component analysis; Mama Bear ($80) for regular maintenance including wheel truing; and Papa Bear ($120) for involved maintenance with complete wheelset work and deep cleaning. Custom a la carte service is also available.

Question 3

What bike rental models are available at Bear Paw Bikes?

Accepted Answer

Bear Paw Bikes offers rentals of Norco bikes, including the Norco Fluid FS (full suspension), Norco Fluid HT 2 (hard tail), and Norco Fluid VLT (e-bike) available for 3-hour, full-day, or 3-day rental periods. A $300 refundable security deposit is required at time of booking.

Question 4

What is Bear Paw Bikes' rental cancellation policy?

Accepted Answer

Cancellations must be made at least 24 hours before the scheduled rental or the full rental fee will be charged. Refunds are only issued if there is significant rainfall at rental time; rentals are not refundable if Knoxville's Urban Wilderness trails are open or partially open.

Question 5

Why is Bear Paw Bikes' location significant for riders?

Accepted Answer

Bear Paw Bikes is located at Baker Creek Bike Park, the gateway to Baker Creek Preserve and Knoxville's Urban Wilderness, allowing customers to ride directly from the shop to the trails without transporting their bike.

Question 6

Does Bear Paw Bikes keep parts in stock for trail repairs?

Accepted Answer

Due to its proximity to the trails, Bear Paw Bikes maintains a large inventory of service parts to address immediate mechanical failures on riders' bikes while out on the trails.

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