What bike services does Start Haus offer year-round?

Start Haus offers expert bike service, tuning, and suspension rebuilds. The shop also provides bike rentals in categories including e-mountain bikes, mountain bikes, gravel bikes, women's, and junior models.

Does Start Haus accept online orders for in-store pickup?

Yes. Customers can select In Store Pickup during checkout and note their estimated arrival time in the order notes section. The shop's current hours are available on its contact page.

What payment methods does Start Haus accept?

Online, the shop accepts Visa, Mastercard, American Express, and Discover, with options for standard checkout or Google's quick checkout process. In-store, Start Haus accepts all major credit cards, debit cards, checks, and cash.

Does Start Haus ship orders outside California?

Yes, Start Haus ships nationwide and internationally through its website. California orders are subject to state sales tax, which varies by county.

How long has Start Haus been operating?

Start Haus has been the premier ski shop in Tahoe since 2011, and later expanded its offerings to include comprehensive bike and e-bike sales and service.

What makes the shop's approach to service distinctive?

Start Haus emphasizes old-school, hands-on service techniques—for example, the shop does not use machine waxes for ski tuning. The staff includes experienced mechanics and boot fitters known for personalized attention to detail and willingness to spend extra time dialing in equipment to individual customer needs.