Question 1

Does Sidecountry Sports - Trailside offer same-day bike service appointments?

Accepted Answer

Yes. The service department strives for fast turnaround times and offers same-day appointments when needed. Customers are encouraged to call ahead at 207-701-5100 to confirm availability and schedule.

Question 2

What certifications do the mechanics at Sidecountry Sports have?

Accepted Answer

Many of the shop's mechanics have completed United Bicycle Institute's Professional Bicycle Mechanic's certification program, a two-week intensive covering all aspects of bicycle care and service. Mechanics also participate in regular training and certification programs on specific technologies and processes.

Question 3

Does the shop service skis and snowboards in addition to bikes?

Accepted Answer

Yes. Sidecountry Sports offers full service ski and snowboard tuning, binding mounting, binding testing, and boot fitting services. The shop carries a selection of winter sports gear from brands including DPS, Atomic, Blizzard, Salomon, and Nordica.

Question 4

What community events does Sidecountry Sports sponsor?

Accepted Answer

The shop sponsors local rides, races, and events including the Bicycle Coalition of Maine's Lobster ride in Rockland and the Trek Across Maine. It also sponsors Winterkids to support Maine youth winter activities and donates bike services and items to local charity auctions.

Question 5

How does Sidecountry Sports explain service work to customers before starting repairs?

Accepted Answer

The shop makes an effort to ensure customers fully understand what work needs to be done before leaving a bike with the mechanics, preventing surprises and hidden expenses.

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Sidecountry Sports - Trailside