Question 1

Does Rule 13 Cyclery operate from a physical storefront or offer mobile service?

Accepted Answer

Rule 13 Cyclery is a mobile bicycle repair service that comes to customers at their home or office rather than operating a traditional shop location. The shop also offers pick-up and delivery options for those who prefer not to host service on-site.

Question 2

What are the main tune-up packages Rule 13 Cyclery offers?

Accepted Answer

The shop offers a Basic Tune-Up for $95, which includes safety inspection, wheel truing, brake and shifter adjustment, and lubrication, followed by a test ride. An Advanced Tune-Up for $149 adds comprehensive brake and gear tuning, frame polishing, drivetrain cleaning, and derailleur hanger alignment, with cable and housing replacement included (hydraulic brake service costs extra).

Question 3

Does Rule 13 Cyclery handle specialized services like wheel building or suspension work?

Accepted Answer

Yes, the shop offers wheel building for $75, wheel truing for $35, rear shock service for $75, and fork lower service for $50, among dozens of other specialized services listed on their a la carte menu.

Question 4

What is the owner's background and professional training?

Accepted Answer

Rule 13 Cyclery is owner-operated by Cameron Newton, a cyclist who attended bicycle maintenance seminars and classes and is a member of the Professional Bicycle Mechanics Association. He also holds a Public Safety Cyclist Instructor Certification from the International Police Mountain Bike Association and races for local DFW cycling teams.

Question 5

What inspired the name Rule 13 Cyclery and the shop's business model?

Accepted Answer

The shop's name comes from a cycling truth that your bike should always be ready when you are. Cameron Newton founded Rule 13 after struggling with traditional bike shop hours while working a shift schedule; he wanted to provide cyclists convenient service at times that fit their lives rather than forcing them to adjust schedules around shop operating hours.

Question 6

Does Rule 13 Cyclery offer services for businesses or organizations with multiple bikes?

Accepted Answer

Yes, the shop offers fleet services for businesses, organizations, and commercial entities; customers should contact the shop directly for fleet pricing and options.

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Does Rule 13 Cyclery operate from a physical storefront or offer mobile service?

What are the main tune-up packages Rule 13 Cyclery offers?

Does Rule 13 Cyclery handle specialized services like wheel building or suspension work?

What is the owner's background and professional training?

What inspired the name Rule 13 Cyclery and the shop's business model?

Does Rule 13 Cyclery offer services for businesses or organizations with multiple bikes?

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