Question 1

Does Rule 13 Cyclery operate from a physical storefront or offer mobile service?

Accepted Answer

Rule 13 Cyclery is a mobile bicycle repair service that comes to customers at their home or office rather than operating a traditional shop location. The shop also offers pick-up and delivery options for those who prefer not to host service on-site.

Question 2

What are the main tune-up packages Rule 13 Cyclery offers?

Accepted Answer

The shop offers a Basic Tune-Up for $95, which includes safety inspection, wheel truing, brake and shifter adjustment, and lubrication, followed by a test ride. An Advanced Tune-Up for $149 adds comprehensive brake and gear tuning, frame polishing, drivetrain cleaning, and derailleur hanger alignment, with cable and housing replacement included (hydraulic brake service costs extra).

Question 3

Does Rule 13 Cyclery handle specialized services like wheel building or suspension work?

Accepted Answer

Yes, the shop offers wheel building for $75, wheel truing for $35, rear shock service for $75, and fork lower service for $50, among dozens of other specialized services listed on their a la carte menu.

Question 4

What is the owner's background and professional training?

Accepted Answer

Rule 13 Cyclery is owner-operated by Cameron Newton, a cyclist who attended bicycle maintenance seminars and classes and is a member of the Professional Bicycle Mechanics Association. He also holds a Public Safety Cyclist Instructor Certification from the International Police Mountain Bike Association and races for local DFW cycling teams.

Question 5

What inspired the name Rule 13 Cyclery and the shop's business model?

Accepted Answer

The shop's name comes from a cycling truth that your bike should always be ready when you are. Cameron Newton founded Rule 13 after struggling with traditional bike shop hours while working a shift schedule; he wanted to provide cyclists convenient service at times that fit their lives rather than forcing them to adjust schedules around shop operating hours.

Question 6

Does Rule 13 Cyclery offer services for businesses or organizations with multiple bikes?

Accepted Answer

Yes, the shop offers fleet services for businesses, organizations, and commercial entities; customers should contact the shop directly for fleet pricing and options.

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Rule 13 Cyclery

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