Question 1

Does Rothrauff Electric Bikes accept walk-in service appointments?

Accepted Answer

No. The shop operates by appointment only at all locations and does not accept walk-ins for service. Customers should contact their nearest location to book an appointment, and allow 24-48 hours for email responses.

Question 2

What types of e-bikes will Rothrauff service?

Accepted Answer

Rothrauff Electric Bikes only services UL-certified e-bikes. Non-certified bikes and DIY builds are not accepted due to safety and liability concerns. The shop reserves the right to refuse service on unsafe or severely damaged bikes.

Question 3

Does Rothrauff offer e-bike rentals, and what is the rental process?

Accepted Answer

Yes, the shop rents premium electric bikes for exploring local trails in Duncansville, State College, Hollidaysburg, and nearby areas. Renters must be 18+ with valid ID, provide a security deposit, wear a provided helmet, and return the bike on time. If a renter purchases an e-bike within 7 days of renting, rental fees are applied toward the purchase price.

Question 4

Does Rothrauff offer financing options?

Accepted Answer

Yes, the shop offers financing with a 'Ride Today, Pay Later' program, allowing customers to purchase e-bikes and pay over time.

Question 5

What is the origin story of Rothrauff Electric Bikes?

Accepted Answer

The shop was founded by two brothers in Pennsylvania who discovered electric bikes and wanted to create a community-driven, family-run business focused on honest guidance and long-term customer support rather than high-pressure sales.

Question 6

Does Rothrauff provide free test rides?

Accepted Answer

Yes, the shop offers free test rides and same-day pickup is available.

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Rothrauff Electric Bikes - Duncansville

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