Question 1

What e-bike service does Robinson Cycle offer beyond standard tune-ups?

Accepted Answer

Robinson Cycle performs warranty repairs and upgrades on e-bikes from brands including Rad Power, Juiced, and Super 73. The shop also offers e-bike conversion service, converting standard bicycles into e-bikes with mid-drive, front hub, or rear hub motor options. Customers should call or email for conversion quotes.

Question 2

Does Robinson Cycle offer mobile or delivery service?

Accepted Answer

Yes. Robinson Cycle provides mobile e-bike service across Maryland, Washington D.C., and Virginia. The shop also offers a built-and-delivered service for any brand e-bike at $150 plus the cost of the bike, with tune-up and optional Tannus Armour installation included.

Question 3

What is Tannus Armour and does Robinson Cycle install it?

Accepted Answer

Tannus Armour is a puncture-resistant tire insert that eliminates approximately 90% of all punctures and runs flat-capable while protecting rims. Robinson Cycle offers Tannus Armour installation starting at $170 without tubes, and customers should call or email for a specific quote.

Question 4

What are the standard service prices at Robinson Cycle?

Accepted Answer

A regular bike tune-up costs $90, while an electric bike tune-up is $110. Both services include checking and tightening all hardware, adjusting brakes and derailleur, lubricating and cleaning the chain, and checking tire pressure. Additional parts needed for repairs incur extra charges.

Question 5

Does Robinson Cycle accept online parts orders?

Accepted Answer

Yes, Robinson Cycle accepts online parts orders only. The shop currently offers promotional codes for summer sales providing discounts on online parts purchases.

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