What kind of professional experience does the ownership team bring to the shop?

Gaelan Mundorff has worked in the cycling industry since age 16, including two decades across service, sales, management, and brand representation roles for companies like Pinarello, ENVE, and CeramicSpeed. He raced competitively into his early 20s and has expertise in bike building, fitting, and setup. Crystal Arrizon brings a professional background in education access and equity, which shapes how the shop is run and its approach to welcoming riders of all backgrounds and experience levels.

What services does Redwood Cycle House specialize in?

The shop offers bike fitting, repairs, and custom builds. Gaelan's depth of experience across specification, assembly, and road performance means the shop can handle building, fitting, and dialing in bikes at a specialized level.

Is Redwood Cycle House involved in the local cycling community?

Yes. Both Gaelan and Crystal are active in the local cycling community. The shop is a proud sponsor of AIRCC and Dolce Vita Cycling, and operates from a philosophy that the sport is better when it's open to riders of all backgrounds and experience levels.

What is Redwood Cycle House's approach to customer service?

The shop is family-owned and founded on the principle that all customers receive the same care and attention regardless of what brings them in. The owners emphasize genuine openness to riders of all experience levels and backgrounds.