Does Redmond Cycle operate a physical retail location?

No. As of September 2020, Redmond Cycle operates as a mobile service only, with no retail storefront. The shop handles all repairs and services through a pick-up and delivery model.

How does the pick-up and delivery process work?

Customers submit a repair order online, schedule a pick-up, and the shop collects the bike. An estimate is provided, the work is completed at the shop, and staff call the customer upon completion to arrange payment and schedule delivery.