Question 1

Does R & E Cycles build custom bicycles?

Accepted Answer

Yes. R & E Cycles hand-builds custom single and tandem bicycles in Seattle. The shop offers custom design services including frame building, paint colors, and decal choices, with a documented ordering process that accounts for customer location, sizing, cycling style, and bike fit.

Question 2

What services does the shop offer beyond bike sales?

Accepted Answer

R & E Cycles provides bike repair, frame repair, custom painting, and professional bike fitting. The shop also manufactures proprietary components including Big Squeeze Brakes, custom handlebars, tandem stoker stems, and Rohloff shifter accessories.

Question 3

How long has R & E Cycles been in business?

Accepted Answer

R & E Cycles has been hand-building bicycles in Seattle since 1973. The shop is currently owned and operated by Dan Towle, who has owned the company longer than the original Rodriguez founder.

Question 4

What makes the paint work at R & E Cycles notable?

Accepted Answer

Teresa McNutt has been the shop's painter since 1995 and paints between 450 and 600 bikes per year. She is described as a perfectionist and is responsible for the entire paint department.

Question 5

Does the shop have experience building tandem bicycles?

Accepted Answer

Yes. R & E Cycles specializes in custom tandem design and construction. The shop has built bicycles for multiple riders, including a bicycle built for four.

Question 6

What is the shop's philosophy on purchasing a bicycle?

Accepted Answer

R & E Cycles emphasizes that customers are buying a relationship with the company, not just a bike. The shop prioritizes customer fit, staff expertise, educational materials, and long-term attention to individual needs.

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