Question 1

Does Pro-Velo Cycle Sport service bicycles from other brands, or only ones they sell?

Accepted Answer

Pro-Velo services all makes and models regardless of brand. The shop welcomes customers to stop by for a free estimate and evaluation of repair needs.

Question 2

What happens if a customer wants a bike that isn't currently in stock?

Accepted Answer

Pro-Velo special orders weekly from distributors at no additional cost, with most bikes and accessories available within 3 to 5 working days. All ordered bikes are carefully assembled, tuned, and fitted by experienced staff at no additional cost.

Question 3

Does Pro-Velo offer custom bike builds?

Accepted Answer

Yes. Pro-Velo builds custom bikes starting from Specialized frames and boutique brands like Vassago, Surly, Gunnar, Van Dessel, Waterford, and All City. The shop provides examples such as custom carbon road racing bikes, single-speed mountain bikes, and upgraded touring/commuter builds.

Question 4

What local cycling community or group rides are available through Pro-Velo?

Accepted Answer

The 310 Cycling Syndicate, a local bicycling club, offers weekly road rides year-round and weekly time trials during summer. They also sponsor the Annual Sedalia Downtown Criterium and other local bicycle races. Sedalia and Pettis County offer gravel and paved roads with low traffic density for riding.

Question 5

What is the shop's approach to customer service and fitting?

Accepted Answer

Pro-Velo emphasizes an accessible, knowledgeable staff that takes time to assess each customer's needs—whether novice or expert—and finds solutions matching their dreams and budget. Test rides are available for complete size ranges of best-selling models.

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