Question 1

What bike fitting services does Pedal Power offer?

Accepted Answer

Pedal Power offers professional bike fitting through its GURU Fit program, which evaluates riders of all types and skill levels—from recreational cyclists to racers and those with physical considerations like knee or hip issues. The shop emphasizes that proper fit applies to casual hybrid riders and serious athletes alike, and winter is promoted as an ideal time to schedule a fitting before the spring riding season.

Question 2

Does Pedal Power service all types of bikes?

Accepted Answer

Yes, Pedal Power services every kind of bike, including road, mountain, hybrid, fitness, kids, and electric bikes. The shop also offers ski tuning services in addition to bicycle repair and maintenance.

Question 3

What is the Client Care program?

Accepted Answer

Every new bike purchased at Pedal Power is covered by the shop's exclusive Client Care program as part of its commitment to customer service.

Question 4

When was Pedal Power founded and what is its history?

Accepted Answer

Pedal Power Bike & Ski was founded in 1975 by owners who had just completed a 1,700-mile bike trip from Massachusetts to Florida. The shop remains independently operated and employs long-tenured staff members with diverse cycling backgrounds, including touring, racing, and commuting experience.

Question 5

Does Pedal Power have services or facilities for children?

Accepted Answer

The shop features a play structure called the 'castle' built specifically for children to use while parents shop or wait for service.

Question 6

What product selection does Pedal Power stock?

Accepted Answer

Pedal Power carries over 3,000 items in stock and stocks substantially more across its catalog, including road, mountain, and triathlon bikes, as well as a full range of clothing, helmets, tires, bags, hydration gear, and cycling accessories.

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