Question 1

Does Omer & Bob's offer test rides before purchase?

Accepted Answer

Yes. The shop invites customers to test ride bikes, demo rackets, try on ski boots, and test run shoes and apparel in-store to ensure the right fit and performance before buying.

Question 2

What is Omer & Bob's policy on e-bike service?

Accepted Answer

The shop offers e-bike service for bikes it sells, including tune-ups and full overhauls. However, it does not service e-bikes from certain manufacturers due to licensing, insurance, and technical limitations; customers should contact the shop directly about their specific e-bike model.

Question 3

Does the shop have online ordering or shipping?

Accepted Answer

Omer & Bob's is not set up for online purchases. While an online inventory is available for reference, the shop encourages customers to call or visit in person to check availability and place orders.

Question 4

Does Omer & Bob's organize group rides?

Accepted Answer

Yes. The shop hosts a no-drop mountain bike ride every Tuesday evening at 6:15 p.m., welcoming all ability levels. Interested riders can email the shop to be added to the MTB ride email list.

Question 5

How long has Omer & Bob's been in business?

Accepted Answer

Omer & Bob's has been serving the Upper Valley since 1964, operating as a multi-sport retailer focused on equipment and clothing for self-propelled activities including cycling, skiing, tennis, and running.

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