Does NOVA Cycleworks operate from a fixed location or come to customers?

NOVA Cycleworks is a mobile bike shop that visits customers at their home, office, or trailhead rather than operating a traditional storefront. Customers schedule a time, and a technician arrives at the chosen location to perform repairs on-site.

What is included in NOVA Cycleworks' service visit fee?

The $80 service visit (or $90 for e-bikes) includes a visual frame inspection, brake and drivetrain inspection, tire inspection, initial diagnosis of customer concerns, and a test ride if applicable. This fee is credited toward the cost of any services, parts, or accessories purchased.

Can NOVA Cycleworks handle fleet or corporate maintenance?

Yes, the shop offers fleet maintenance and corporate event services, including on-site visits to workplaces. Corporate clients can arrange group discounts and special rates through their HR representative.