Question 1

What tune-up service levels does New Haven Bicycles offer?

Accepted Answer

The shop offers three tune-up packages. Level 1 ($50) includes wheel truing, tightening loose hardware, chain cleaning and lubrication, and adjustment of derailleurs, brakes, and bearings. Level 2 ($100) adds cable and housing replacement for derailleurs and brakes plus a quick wipe down. Level 3 ($150) includes full bearing disassembly, cleaning, regreasing, and reinstallation on hubs, headset, and bottom bracket, along with showroom polish and protectant.

Question 2

Does New Haven Bicycles carry used bicycles?

Accepted Answer

Yes, the shop stocks a large selection of used bikes including Giant, Fuji, Specialized, Electra, and other brands alongside new Sun Bicycles.

Question 3

Is an appointment required for service at New Haven Bicycles?

Accepted Answer

Service is always available by appointment. Customers can call 260-210-6469 to schedule.

Question 4

What happens if parts are needed during a tune-up at New Haven Bicycles?

Accepted Answer

Parts are available as needed during service; customers should discuss any additional parts required when scheduling their appointment.

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