Question 1

What suspension services does MTB Doc specialize in?

Accepted Answer

MTB Doc offers mountain bike suspension service and repair including fork and shock rebuild, tuning, maintenance, and complete suspension damper services. The shop technician holds Fox and Ohlins Factory training certifications and can dial suspension setup to match individual riding styles, including test rides to verify performance.

Question 2

Does MTB Doc work on e-bikes?

Accepted Answer

Yes, the shop provides e-bike repairs and upgrades alongside its full-service bicycle repair offerings.

Question 3

Can customers ship their bike to MTB Doc for service?

Accepted Answer

The shop accepts shipped-in bikes for repair and advertises fast turnaround times for remote customers unable to visit the Bridgeport location in person.

Question 4

What training and certifications does the MTB Doc technician hold?

Accepted Answer

The shop's repair technician has Fox and Ohlins Factory training for suspension damper services, tuning, and shock rebuilds, plus certifications from Trek, Shimano, SRAM, DVO, Magura, and other manufacturers. The technician has been racing and tuning suspension since 1994.

Question 5

Does MTB Doc sponsor any racing or community programs?

Accepted Answer

The shop sponsors and supports the Axiom Racing Development Team, a mentoring and racing development program for amateur off-road cyclists. The shop accepts donations and sponsorship contributions to fund the program.

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