Question 1

What services does Mountain Works offer beyond bicycle repair?

Accepted Answer

Mountain Works operates as a multi-sport shop offering ski and snowboard tuning, binding adjustment, boot fitting, and climbing supply sales. The shop also stocks skate gear and maintains three rotating taps of local craft beer available while customers wait.

Question 2

Does Mountain Works build custom wheels and what is the process?

Accepted Answer

Yes, the shop offers custom wheel building for $80. Mountain Works also provides general custom bike building at $75 per hour plus parts, and can assist with special projects and bike fits.

Question 3

What mountain bikes are available to rent at Mountain Works?

Accepted Answer

The shop rents three models: the Trek Roscoe 7 mid-fat hardtail ($30/day, sizes S–XXL), the Trek Fuel EX full-suspension trail bike ($50/day, sizes S–L), and the Trek Farley 5 fat bike ($30/day, size L only).

Question 4

How long does a typical bicycle repair take at Mountain Works?

Accepted Answer

Most bicycle repairs and maintenance are completed within one workday. Additional time may be needed if parts must be ordered and are not in stock.

Question 5

Does Mountain Works charge a fee to install accessories purchased in-store?

Accepted Answer

No, the shop installs accessories free of charge for customers who purchase them at the store.

Question 6

How long has Mountain Works been operating and what is its history?

Accepted Answer

Mountain Works has served La Grande as a bike shop since 1978 and became a Trek dealership in 1982. The Metlen and Hartz families purchased the long-standing dealership in May 2006, and the Hartz family—Whit, Mavis, and Hazel—continues to operate it today after the Metlens retired in 2011.

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