Question 1

Does Latitude 45 offer bike rentals, and what types are available?

Accepted Answer

Yes, Latitude 45 operates a rental location at 480 W. Mitchell St (backside of building off Jefferson Street). The shop rents e-bikes, comfort bikes, fitness hybrids, road bikes, gravel bikes, e-MTB bikes, kids bikes, trailers, and car racks. Delivery to a limited area is also available.

Question 2

What is Latitude 45's return policy for online purchases?

Accepted Answer

Merchandise can be returned within 15 days of purchase if in new condition and original packaging. A full refund (minus shipping cost) is issued to the original payment method; the customer pays return shipping. A return authorization number must be obtained by emailing sales@latitude45.com and clearly marked on the package.

Question 3

Does Latitude 45 offer free repair estimates?

Accepted Answer

Yes, the shop provides free, no-obligation estimates for all maintenance and repair work. Professionally trained technicians assess the bike's needs, whether for minor adjustments or major overhauls.

Question 4

Can customers shop online and pick up in-store at Latitude 45?

Accepted Answer

Yes, the shop offers online ordering with in-store pickup as an option.

Question 5

Does Latitude 45 offer e-bike trials or demos?

Accepted Answer

The shop encourages customers to try electric bikes in-store to experience their lightweight rechargeable batteries, pedal-assist motors, and carrying capacity before purchasing.

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