Question 1

Does Landis Cyclery offer repair services, and what is the warranty on work performed?

Accepted Answer

Yes, Landis Cyclery operates a full-service tech center at all locations with professional mechanics. The shop guarantees its workmanship for 30 days after pickup, and any new components installed carry the manufacturer's warranty. All service visits begin with a free, no-obligation assessment and detailed estimate.

Question 2

What tune-up and maintenance packages does the shop offer?

Accepted Answer

Landis Cyclery offers a Regular Tune-Up Package for $89.99 (covering derailleur, brake, wheel, tire, headset, and chain service) and a Peak Tune-Up Package for $159.99 (which adds derailleur cable replacement and drivetrain cleaning). Complete mechanical overhauls start at $250.00 and include full disassembly, cleaning, and reassembly of all bike systems. Pricing varies for bikes with electronic shifting, suspension, or hydraulic brakes.

Question 3

Can customers try bikes before buying them?

Accepted Answer

Yes, Landis Cyclery offers demo bikes at select locations. Demo Specialized Turbo Levo models are available at the Tempe North location, and Santa Cruz Hightower and Megatower models are available at the Tempe South location. Demo availability varies by location and size, so customers should call their local store for details.

Question 4

Does Landis Cyclery work on all bike brands, or only the brands it sells?

Accepted Answer

Landis Cyclery's technicians are professionally trained and certified to work on all makes and models, not just the brands the shop stocks. This includes suspension services, which are also available.

Question 5

What are the individual labor rates for common repair services?

Accepted Answer

Common services include tire or tube install ($15), wheel truing per wheel ($20–$50), chain installation ($12), hub adjustment (from $14), hub overhaul ($25 front, $35 rear), headset or bottom bracket adjustment ($14), headset overhaul ($28), shift adjustment ($35), and mechanical brake adjustment ($17). Parts are an additional cost, and estimates are always free.

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