Question 1

Does Keystone Bicycle Co. accept walk-in service appointments?

Accepted Answer

The shop usually accommodates walk-in flat fixes and small adjustments with typical turnaround times of 15–45 minutes. For tune-ups and larger services, customers should bring the bike in for a free assessment and quote before scheduling; the shop typically requests a 50% deposit to hold appointments and will order any necessary components in advance.

Question 2

What tune-up options does Keystone Bicycle Co. offer?

Accepted Answer

The shop offers four tiered tune-up packages ranging from $50 to $125, including a Safety Check, Classic Single Speed Tune Up, Basic Tune Up, and Tune Up Plus, each with progressively more comprehensive adjustments. Additional services like flat fixes ($20+), brake adjustments ($12–$18), derailleur adjustments ($12), and wheel trues ($18–$30) are available à la carte.

Question 3

Is Keystone Bicycle Co. a full-service shop capable of custom builds?

Accepted Answer

Yes, Keystone is a full-service shop that handles everything from flat fixes and tune-ups to full custom builds. The staff will assess a customer's bike and provide an accurate labor quote, ordering components as necessary for larger projects.

Question 4

What is the Belmont bike offered at Keystone Bicycle Co.?

Accepted Answer

Keystone Bicycle Co. and Bassi Bikes co-present the Belmont, a steel-frame bike designed for all-roads, randonneuring, and light touring. Frames are currently available for order through the shop.

Question 5

Does Keystone Bicycle Co. carry components in addition to complete bikes?

Accepted Answer

Yes, beyond bikes, the shop stocks components and accessories from brands like Shimano and Velo Orange, including frames, racks, fenders, and other parts suitable for repairs, builds, and upgrades.

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