Question 1

Does InCycle offer pre-owned bikes, and what condition are they in?

Accepted Answer

InCycle sells professionally inspected, precision-tested pre-owned and blemished bikes across road, mountain, gravel, and e-bike categories. All pre-owned bikes undergo rigorous multi-point inspection and professional tuning, arrive nearly assembled and ready to ride, and come with a 30-day hassle-free return policy for full refund or exchange.

Question 2

Can customers try bikes before buying, such as demo or test rides?

Accepted Answer

InCycle offers demo bikes and test rides, including free test rides for models like the Specialized Levo e-bike.

Question 3

Does InCycle rent bicycles?

Accepted Answer

InCycle offers rental bikes at its locations.

Question 4

What financing options does InCycle provide?

Accepted Answer

InCycle offers 0% APR financing through Affirm, allowing customers to pay at their own pace.

Question 5

Does InCycle ship orders, and is there a minimum for free shipping?

Accepted Answer

InCycle provides free shipping on equipment orders over $50 and ships pre-owned bikes to customers' doors, arriving nearly assembled with wheels and pedals requiring basic attachment.

Question 6

How many InCycle locations are there, and where are they?

Accepted Answer

InCycle operates over 20 stores across Southern California, the Bay Area, Northern California, and Colorado, plus an online marketplace.

InCycle

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