Question 1

Does E Bike Cyclery offer financing options?

Accepted Answer

Yes. The shop offers 6 months of promotional financing with deferred interest, allowing customers to apply online or in-store and take home an ebike the same day.

Question 2

Can customers book service appointments online at E Bike Cyclery?

Accepted Answer

Yes. The shop allows customers to book drop-off times for maintenance and repair work online, and a professional mechanic will be ready upon arrival.

Question 3

How many ebikes does E Bike Cyclery typically have in stock?

Accepted Answer

The shop's showrooms and warehouse typically stock over 300 ebikes, allowing customers to touch, feel, compare, test ride, and take home a bike the same day.

Question 4

What should customers include when contacting E Bike Cyclery about stock availability?

Accepted Answer

Customers should provide the ebike make, model, size, color, their height, and any other relevant details to help the shop locate inventory.

Question 5

What information should be provided when contacting E Bike Cyclery for service?

Accepted Answer

For service inquiries, customers should include the ebike brand, motor/controller brand, and a detailed description of the problem so the shop can respond promptly.

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