Question 1

What services does Hampshire Bicycle Exchange offer?

Accepted Answer

The shop provides tune-ups starting at $75, custom builds, wheelbuilding, and general repairs. All service requires bikes to be dropped off; no repairs are completed while customers wait. Turn-around time varies seasonally.

Question 2

What is included in a basic tune-up?

Accepted Answer

A basic tune-up starting at $75 includes headset and bottom bracket adjustment, wheel truing, brake and drivetrain adjustment, hub adjustment, tire inflation check, seatpost and stem greasing, frame cleaning, and a list of other recommendations.

Question 3

What happens if a bike is not picked up after service is complete?

Accepted Answer

Customers must pick up their bikes within 30 days of completion notice. A $50 storage fee is applied for each 30-day period after that. Any property left for more than 120 days is considered abandoned and becomes the property of Hampshire Bicycle Exchange.

Question 4

Does Hampshire Bicycle Exchange carry used bikes and parts?

Accepted Answer

Yes, the shop stocks reconditioned bikes and pre-owned parts and accessories, as well as new bikes and electric bikes.

Question 5

Does the shop offer any seasonal service promotions?

Accepted Answer

Hampshire Bicycle Exchange offers 20% off all tune-ups dropped off and picked up during January and February.

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