Question 1

What bike tune-up services does Competitive Edge offer and what do they include?

Accepted Answer

Competitive Edge offers a Basic Bike Tune-Up for $74.99 and a Full Suspension service for $79.99. Both include brake and gear adjustment, drivetrain lubrication, wheel truing, and frame cleaning. The shop also provides flat repairs ($20 with their tube, $10 with customer's tube), wheel truing ($10-$15), and full suspension rebuilds on front and rear shocks by estimate.

Question 2

Does the shop have experience with high-end bike repair and what qualifies their mechanics?

Accepted Answer

Competitive Edge employs mechanics with over 30 combined years of both professional wrenching and competitive bike riding experience. The shop positions this depth of expertise as a distinguishing factor in Western Massachusetts.

Question 3

What ski and snowboard services are available?

Accepted Answer

The shop offers three ski and snowboard tune packages: a Basic Tune for $39.99 (base grind, sharpen edges, wax), a Stone Grind for $59.99 (base grind, base structure, sharpen edges, ceramic edge, wax), and a Race Tune for $89.99. Customers can call for details on the Race Tune service.

Question 4

Does Competitive Edge have multiple locations?

Accepted Answer

Yes, Competitive Edge operates two locations: the Easthampton store at 19 North St, Route 5, and an East Longmeadow location at 612 N. Main St. Each location has separate phone numbers and hours.

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