Question 1

Does Hammer Cycles offer bike fitting services?

Accepted Answer

Yes, the shop provides bike fitting as part of its full-service offering. Customers can order bikes online and have them fitted to their needs in-store at pickup.

Question 2

Can customers trade in or trade up bikes at Hammer Cycles?

Accepted Answer

The shop offers both bike trade-in and kids' bike trade-up services, allowing customers to exchange existing bikes toward new purchases.

Question 3

What is the online ordering process at Hammer Cycles?

Accepted Answer

Customers can find bikes or gear online, order for in-store pickup at no charge, and the shop will ensure proper fit and answer questions when they arrive to collect their purchase.

Question 4

Does Hammer Cycles rent bikes?

Accepted Answer

Yes, the shop is a full-service bicycle rental operation in addition to sales and repair services.

Question 5

What bikes can Hammer Cycles special-order if not in stock?

Accepted Answer

The shop can quickly order Pivot, Niner, and Orbea bikes that are not currently on the floor; customers are encouraged to call or visit to request special orders.

Question 6

What community involvement does Hammer Cycles have in the local cycling scene?

Accepted Answer

The shop's owner Max Hammer serves as head coach of the Greenbrier Valley Hellbenders Youth Mountain Bike Team and is a founding board member of the Greenbrier Valley Off-Road Biking Association. Staff member Sarah Elkins directs the West Virginia Interscholastic Cycling League and supports local trail advocacy and development.

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