Question 1

What happens if a bike purchased at Griffin Cycle needs adjustments in the first year?

Accepted Answer

All bicycles purchased from Griffin Cycle include one full year of free adjustments, including brake and gear adjustments, light wheel truing, and safety checks. Customers can visit as often as needed during that period, though this does not cover damage from accidents.

Question 2

Does Griffin Cycle offer bike rentals, and what is included?

Accepted Answer

Griffin Cycle rents hybrid and road bikes, with kids' bikes available as well. Helmets and locks are included with every rental, and reservations are recommended to ensure availability.

Question 3

What service options does Griffin Cycle provide for cyclists during a repair appointment?

Accepted Answer

While a bike is being serviced, customers can receive a 50% discount on a rental bike so they can continue riding. The shop also offers free estimates and allows customers to schedule appointments in advance or drop off bikes 24 hours before a scheduled service time.

Question 4

Does Griffin Cycle offer bike fitting services?

Accepted Answer

Griffin Cycle provides bike fitting services with expert fitters available to help customers achieve better comfort and speed on their rides.

Question 5

How long has Griffin Cycle been in business?

Accepted Answer

Griffin Cycle is a family-owned bike shop that has been serving the Washington, D.C. area since 1971.

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