Question 1

What maintenance packages does Freewheel Bike offer, and how often should each be performed?

Accepted Answer

Freewheel Bike offers four tiered maintenance packages: Wash, Lube + Inspect ($59.99, recommended every 25 hours), Level One ($139.99, every 50 hours), Level Two ($229.99, every 100 hours), and Level Three ($499.99, every 200 hours). Each package builds on the previous, with Level Three including full disassembly, deep cleaning, hydraulic fluid replacement, and cable rerouting.

Question 2

Does Freewheel Bike service e-bikes, and are there limitations?

Accepted Answer

Freewheel Bike accepts all brands of e-bikes for standard mechanical repairs and is certified to service Bosch, Shimano, TQ, Fazua, Mahle, Hyena, and Promovec power systems. E-bikes with uncertified power systems can only receive mechanical repairs on standard bicycle components (flat fixes, brake adjustments, derailleur tuning); electrical components and proprietary systems cannot be serviced.

Question 3

How does Freewheel Bike's appointment scheduling work for repairs?

Accepted Answer

Customers can book a pre-service consult to schedule future appointments and have parts ordered in advance, allowing them to keep riding while waiting. After appointment drop-off, most bikes are ready within 48 hours, or customers can drop off a bike anytime without a scheduled appointment.

Question 4

What is the Freewheel Fanatics membership club?

Accepted Answer

Freewheel Fanatics is a VIP discount club that provides 20% off one item on join day and 10% off all parts and accessories, with the 20% discount resetting monthly for members.

Question 5

Does Freewheel Bike offer mobile or at-home repair services?

Accepted Answer

Freewheel Bike offers mobile repair services in addition to in-shop work at their physical location.

Browse bike shops

Freewheel Bike

About

Jonny Rock Bikes

More bike shops
in Minnesota.

Brands carried

What they offer

Hours

Frequently asked questions

Freewheel Bike Bloomington

Erik's Bike Shop

REI

Universal Cycles MN

Quality Bicycle Products