Question 1

Does Fanatik offer custom bike builds?

Accepted Answer

Yes. Fanatik specializes in custom mountain bike builds, both online and in-person at its Bellingham location. Each build is hand-assembled by the shop's mechanics and can be shipped directly to the customer's door.

Question 2

Can customers build custom wheels at Fanatik?

Accepted Answer

Yes. Fanatik offers a custom wheel builder service where customers can choose rims, hubs, spokes, and other components. The shop hand-laces each wheelset for performance and durability.

Question 3

Does Fanatik offer bike rentals?

Accepted Answer

Yes. Fanatik provides mountain bike rentals as part of its services.

Question 4

Does Fanatik accept HSA or FSA funds for purchases?

Accepted Answer

Yes. Eligible customers can use HSA or FSA dollars on select health-supporting products through Fanatik's partnership with Truemed.

Question 5

What services does Fanatik provide beyond sales?

Accepted Answer

Fanatik offers full bike maintenance, custom mountain bike builds, custom wheel building, and mountain bike rentals. The shop also provides tours with Dig Deep for visitors to the Bellingham area.

Question 6

Does Fanatik have a rewards program?

Accepted Answer

Yes. The shop operates a Fanatik Rewards program where customers earn points on purchases and can redeem them for savings on future gear.

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