Question 1

What brands of electric bikes does EBike 603 specialize in?

Accepted Answer

EBike 603 is the New Hampshire authority for Bakcou Electric Bikes, which are designed with hunters and outdoor adventurers in mind. The shop carries Bakcou models including hunting and adventure e-bikes in various configurations.

Question 2

Does EBike 603 offer appointments, or can customers walk in?

Accepted Answer

The shop requests that customers call ahead for an appointment at (603) 534-2079. Walk-in availability is not guaranteed.

Question 3

What discount does EBike 603 offer active duty and veteran customers?

Accepted Answer

Active duty military and veterans receive a discount of up to $750.00 on purchases.

Question 4

What is the background behind EBike 603's founding?

Accepted Answer

Owner Matt Roy, a lifelong New Hampshire outdoor enthusiast, founded EBike 603 after exploring e-bikes as a way to extend his riding range and support recovery from a total knee replacement. His conversation with Bakcou leadership about the brand's hunter-focused design led to the creation of EBike 603 LLC.

Question 5

Does EBike 603 ship bikes outside New Hampshire?

Accepted Answer

Yes, the shop operates as both a direct-ship retailer and a local retailer, making electric bikes available to customers beyond the Rochester area.

Question 6

What is EBike 603's customer satisfaction policy?

Accepted Answer

The shop guarantees 100% satisfaction and encourages customers with any questions or concerns about products or shipping to contact the customer service team via email or phone for support.

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