Question 1

Does East Ridge Bicycles offer professional bike fitting services?

Accepted Answer

Yes. The shop uses Retul's computerized 3D motion capture fitting system to record a rider's position in motion, creating accurate measurements of pedal strokes and body position. This service is available for cyclists of all levels, from casual riders to triathletes and road racers.

Question 2

Can East Ridge Bicycles ship bikes or pack a bike for travel?

Accepted Answer

Yes. The shop offers boxing and shipping services for bikes being transported for races, vacations, or sales. East Ridge Bicycles provides packing materials and the box as part of the service.

Question 3

What makes East Ridge Bicycles' service approach different?

Accepted Answer

The shop's mechanics test-ride repairs and double-check them for safety before returning bikes to customers. Most repairs are completed in a timely manner, and the service team will provide a competitive quote and order parts if needed for quick turnaround.

Question 4

How long has East Ridge Bicycles been operating in Chattanooga?

Accepted Answer

East Ridge Bicycles was established in 1983 and has been family-owned since inception. The shop expanded to its current building in 1987 and has served the Chattanooga cycling community for over 40 years.

Question 5

Does East Ridge Bicycles price-match competitors?

Accepted Answer

Yes. The shop offers price matching on all bicycles and cycling products from competitors.

Question 6

What types of cyclists does East Ridge Bicycles serve?

Accepted Answer

The shop caters to casual recreational cyclists, mountain bikers, road racers, and triathletes, with a product selection and service approach designed to meet the needs of each discipline.

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