Question 1

What makes Destination Cyclery's inventory distinctive?

Accepted Answer

Destination Cyclery stocks Priority bicycles (all models available) and maintains 10+ Pinion gearbox bikes ready for test rides. The shop is the #1 stocking Pinion and Priority dealer in the USA, with particular expertise in belt drive, internally geared hub, and Pinion gearbox systems.

Question 2

Can Destination Cyclery service e-bikes?

Accepted Answer

Yes, the shop provides full, personalized service for all bikes, including e-bikes of any make and model. Destination Cyclery is a qualified e-bike service center.

Question 3

What qualifications do Destination Cyclery's mechanics have?

Accepted Answer

The shop employs qualified mechanics trained in systems that require specialized knowledge, particularly those experienced with belt drive, internally geared hubs, and Pinion gearbox repair and maintenance. In-stock parts for these systems are available.

Question 4

Does Destination Cyclery offer a satisfaction guarantee on purchases?

Accepted Answer

Yes, the shop guarantees satisfaction on purchases and will gladly return or exchange items customers are not satisfied with, subject to item condition and similar factors.

Question 5

What is the shop's service estimate policy?

Accepted Answer

Destination Cyclery offers free estimates on all repair work, from minor repairs to complete overhauls.

Question 6

What is Destination Cyclery's focus and riding style?

Accepted Answer

The shop has a focus on endurance and adventure riding, with a commitment to helping riders reach their next destination safely and enjoyably. The shop specializes in bikes and systems suited to rough terrain and extended journeys.

Destination Cyclery

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