Question 1

Does D&D Bicycles offer bike service pickup and delivery?

Accepted Answer

Yes. D&D charges $25 per trip within a 10-mile radius or $50 per trip within a 20-mile radius of any location. Pickups and deliveries are typically scheduled on weekdays, and there is no additional charge for multiple items; parts and labor costs are separate.

Question 2

What are D&D's bike tune-up package options and pricing?

Accepted Answer

D&D offers three tiered packages: Basic Tune-Up at $89.99 (safety check, brake/gear adjustment, drivetrain lubrication, wipe down); Performance Tune-Up at $149.99 (Basic plus wheel truing and hanger realignment); and Ultimate Tune-Up at $379.99 (Performance plus hub and bottom bracket overhaul, brake bleed, deep cleaning, and 30-day follow-up service).

Question 3

Does the shop service electric bikes?

Accepted Answer

Yes. D&D employs eBike-certified technicians and offers a full range of service and maintenance for electric bikes to ensure safety and longevity.

Question 4

Does D&D offer bike repair classes?

Accepted Answer

Yes. D&D Repair School runs twice yearly—Fall (September–November) and Winter (January–March)—with classes limited to 6 people. Participants may bring their own bikes, and class schedules are posted about 6 weeks in advance for registration.

Question 5

What individual repair and maintenance services does D&D offer beyond tune-ups?

Accepted Answer

D&D provides flat repair ($15 and up), bike boxing for shipping ($75 and up), post-shipping assembly ($75 and up), custom wheel builds ($75 and up), wheel truing ($20 and up), tubeless wheel setup ($25 per wheel), suspension fork service ($100 and up), and hydraulic disc brake bleeds ($45 and up, plus fluid).

Question 6

Does D&D Bicycles accept walk-in service or require appointments?

Accepted Answer

D&D accepts both walk-ins and advance reservations for bike service. Customers can schedule a time slot ahead of time online or visit without an appointment.

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