Question 1

Does D&D Bicycles offer pickup and delivery service for bike repairs?

Accepted Answer

Yes. D&D charges $25 per trip within a 10-mile radius or $50 per trip within a 20-mile radius of any of its Michigan locations. Most pickups and deliveries are scheduled on weekdays, and there is no additional charge for multiple items; parts and labor costs are separate from delivery fees.

Question 2

What are D&D's bike tune-up options and pricing?

Accepted Answer

D&D offers three packages: Basic Tune-Up ($89.99) including safety check, brake and gear adjustment, and drivetrain lubrication; Performance Tune-Up ($149.99) adding wheel truing and hanger realignment; and Ultimate Tune-Up ($379.99) with hub and bottom bracket overhauls, brake bleeding, deep cleaning, and 30-day follow-up service.

Question 3

How often does D&D Repair School run, and what are the class sizes?

Accepted Answer

D&D Repair School runs twice yearly—September through November and January through March—with class schedules posted about six weeks in advance. Classes are limited to six participants, and participants may bring their own bikes for hands-on instruction.

Question 4

Are D&D's repair technicians certified for eBike service?

Accepted Answer

Yes. D&D has eBike-certified technicians on staff who provide full service and maintenance for electric bikes to ensure safety and longevity.

Question 5

Does the shop offer walk-in bike service, or is an appointment required?

Accepted Answer

D&D accepts both walk-ins and scheduled appointments for bicycle service. Customers can reserve a time slot in advance through the shop's website.

Question 6

What other specialized repair services does D&D provide beyond standard tune-ups?

Accepted Answer

D&D offers custom wheel builds, wheel truing, tubeless wheel setup, suspension fork service, hydraulic disc brake bleeding, flat repair, bike boxing for shipping, and post-shipping bike assembly.

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