Question 1

Does Cycle Lodge operate on a walk-in basis or by appointment only?

Accepted Answer

Cycle Lodge operates by appointment only and does not have regular hours. Customers should email info@cyclelodge.com to schedule a visit.

Question 2

What types of bike fitting services does Cycle Lodge offer?

Accepted Answer

Cycle Lodge offers professional bicycle fittings and has recently added Peloton and indoor exercise bike fittings. Beth, the co-owner, holds the highest level of bike fit certification as a Retul Certified Fitter and previously held Certified Master BodyGeometry fit technician credentials.

Question 3

Does Cycle Lodge build custom wheels?

Accepted Answer

Yes, Jimmy Mills, the co-owner and primary mechanic, is an exceptional wheel builder with over 30 years of experience building wheels. He also performs other custom work including frame upgrades and component customization.

Question 4

Can customers purchase bikes off the floor at Cycle Lodge?

Accepted Answer

No, Cycle Lodge does not keep stock on the floor; all bicycle sales are by order only.

Question 5

Is Cycle Lodge currently accepting new service clients?

Accepted Answer

Cycle Lodge is not currently accepting new service clients at this time, though it welcomes new clients specifically for bicycle fittings.

Question 6

What makes Cycle Lodge distinctive in its approach to customers?

Accepted Answer

Cycle Lodge is committed to serving women cyclists who may not feel at home in male-oriented bike shops, offering expert fitting, repair, service, and coaching. The shop has maintained many customer relationships spanning over 30 years and emphasizes personal attention and community through weekend group rides and events.

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