Question 1

What is the typical turnaround time for bike repairs at Cycle Center?

Accepted Answer

Bike repairs have a 3-day turnaround, and no appointment is necessary. Customers can bring their bike in for professional repair, tune-up, or refurbishing service.

Question 2

What bike fitting options does Cycle Center offer?

Accepted Answer

Cycle Center offers three levels of fitting: a floor fit ($50, free with new bike purchase) covering saddle height and setback; an advanced fit ($75) including reach and stem adjustments; and a Retül fit ($275) featuring computer video analysis and 2+ hours of detailed analysis. The shop also provides free demos of the Retül Match Tower to determine correct bike size based on leg length.

Question 3

How long has Cycle Center been in business, and what experience do the mechanics have?

Accepted Answer

Cycle Center has been serving Columbia since 1992 and combines over 160 years of collective experience. The shop's mechanics total over 100 years of experience, and the fitting staff holds certifications including Retül and Master Body Geometry Fitter credentials.

Question 4

Does Cycle Center host community cycling events or support local organizations?

Accepted Answer

Yes, Cycle Center is committed to the local athletic community and has hosted over 60 running, mountain biking, and triathlon events over the past two decades. The shop is also a member and supporter of Friends of Harbison State Forest, the Palmetto Cycling Coalition, and Friends of Sesqui.

Question 5

Can customers order online and pick up in store at Cycle Center?

Accepted Answer

Yes, Cycle Center offers online shopping with in-store pickup for bikes, e-bikes, gear, and apparel.

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