Question 1

What makes Bike-On's team uniquely qualified to help adaptive cyclists?

Accepted Answer

Bike-On's staff includes adaptive athletes living with spinal cord injuries who bring real-world experience to product recommendations and customization. The shop was founded in 1999 specifically to make cycling accessible to people with disabilities, and that mission remains central to its operations.

Question 2

Does Bike-On customize bikes for individual riders?

Accepted Answer

Yes. Every bike at Bike-On is customized for the rider, with adjustments to seating, controls, electric assist, and other features tailored to specific needs rather than using one-size-fits-all solutions.

Question 3

What types of adaptive cycling products does Bike-On specialize in?

Accepted Answer

Bike-On carries handcycles, recumbent trikes, adaptive cycles, and sport and everyday wheelchairs. The shop also offers custom solutions and works with over 20 established adaptive cycling brands.

Question 4

Does Bike-On help customers find funding or grants for adaptive bikes?

Accepted Answer

Yes. Bike-On maintains a dedicated resources page with funding and grant information and partners with the Veteran Affairs and other funding organizations to help make adaptive cycling more accessible and affordable.

Question 5

Can customers visit the showroom to try bikes before purchasing?

Accepted Answer

Yes. Bike-On has a newly renovated showroom at its Warwick location where customers can try bikes before buying. The shop also offers professional service and repairs for existing bikes.

Question 6

How long has Bike-On been in business and who currently owns it?

Accepted Answer

Bike-On was founded in 1999 by Scott and Lynn Pellett and has operated for over 20 years. In 2021, ownership transitioned to Dan Pellett and Chris Coyne, keeping it a family-owned operation rooted in Rhode Island.

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